Cherished Cake Toppers
Frequently Asked Questions
How long does a custom topper take?
- Each topper is made to order.
- Design mockups are typically ready within 3–5 business days after you submit your photos and details. Production takes approximately 2–3 weeks after design approval.
- If you’re on a tight timeline, please reach out — rush orders may be available.
What materials are used?
- Professionally 3D printed in high-quality PLA.
- Primed with gesso.
- Hand-painted with durable acrylic paints.
- Sealed with a protective finish.
- Designed to last for decades when properly cared for.
Is it safe to place on cake?
- Yes — each topper includes a clear plastic barrier between the base and the cake. The topper itself is decorative and not edible.
What size are the toppers?
- Standard toppers are approximately 3–6 inches tall depending on the design. Custom sizing is available upon request.
Do you offer local pickup?
- Yes! Local pickup in Denton, TX is available by meetup.
- Shipping is available nationwide.
Can I request changes?
- Absolutely. You’ll receive a digital mockup before production begins. Minor adjustments are included to ensure your topper feels just right.
What happens if my topper arrives damaged?
- Your topper is carefully packaged to ensure it arrives safely. However, if damage occurs during shipping, please contact us within 48 hours of delivery and include clear photos of the packaging and topper. We’ll work with you to make it right!
What is your return policy?
- Because each piece is custom-made, returns are not accepted.
- Production begins only after your approval, ensuring everything feels exactly right.
How should I care for my topper?
- Keep away from direct heat and prolonged sunlight.
- Store in a cool, dry place.
- Dust gently with a soft brush.
- With proper care, your topper can be cherished for decades.